A while back I sold a dress to someone who paid promptly. Packaged it up and shipped as usual. A couple days ago, the package was delivered back to me marked return to sender and someone had hand written on the package "Not at this address". So I double checked that the address in Paypal where I printed the label is the same in Ebay and it is. I emailed her through ebay that the item was returned and to please let me know what she wants me to do...No answer. I also emailed her directly via email and I received an undeliverable response because her email does not allow email from my address.. what the heck does that mean? So what is the protocol ..? Wait? Should I pull her contact info and call her - I'm not thrilled with this idea though? And who is suppose to pay an additional $4.00 to ship this back out when I finally reach her? What to do.. ?
Orignal From: Package Not Delivered.... What to do?
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