Saturday, July 18, 2009

Can I cancel a sale after I've filed an UPI?

The buyer responded that she didn't realize the auction was for a child's item and said she didn't want it. She is new to ebay (under 10 feedback). I'm afraid if I just close the dispute, she'll give me a negative (since she responded to the dispute), but I don't know what else to do. She didn't communicate with me at all until the fifth day of the UPI (14 days after auction end). Thanks in advance, Lolly



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